Coinswap complies with the strictest regulatory standards to serve the purpose of preventing Fraud and Money Laundering, as well as protecting the integrity of your trading account.

All information is kept in strict confidentiality and each client is carefully checked during the on-boarding process in the International PEP and Sanction list. Each ID, Driver License or Passport Number are checked in the database of Internal Affairs Ministries of each country.

In accordance with MiFID rules and the KYC policy of our company, we collect the following documents with any deposit of any amount after your initial trial deposit. You will have 3 days to verify your account before your funds are automatically reversed back to your original deposit method.

Document Submission Requirements:

The KYC documents have to be provided not later than 4 working days after the account activation, otherwise we keep our rights to terminate all existing deals and restrict future trades.


Colour copy of a valid Government issued Photo I.D., front and back.

Along with clear full image of your document, the following details need to be visible:


A copy of a Utility Bill (i.e. Water/Gas/Electricity/Telecommunications bill, etc.), no more than three months old

The copy provided should clearly show the following:

Alternatively, you can send a copy of any of the following documents. It must also be no more than three months old:


Please provide a colour copy of your credit card - back and front, with all four corners visible.

The copy provided should clearly show the following:

For your reassurance, please ensure that all other details are concealed.

How to Submit Documents:

For any further assistance please contact our Compliance/Support Department via email or telephone.